Terms and Conditions of Use

Welcome to the fazer.ai Company website, whose goal is to present and commercialize automation and artificial intelligence solutions (“Services”). Please read these Terms and Conditions of Use (“Terms”) carefully before accessing or using our website, services, and other online properties.

1. Acceptance of Terms

By accessing or using the fazer.ai website, you (“User”) fully agree with these Terms and with our Privacy Policy, as well as with all applicable laws and regulations. If you do not agree with any of the terms herein, we advise you not to use the website.

2. Modifications of Terms

fazer.ai reserves the right to change or update these Terms at any time by posting a new version on the website. Any changes will take effect immediately after they are posted. It is the User's responsibility to periodically check for modifications. Continued use of the site after publication constitutes acceptance of any revisions.

3. Description of Services

fazer.ai offers customized automation and artificial intelligence solutions, consultancy, and support for integration projects, among other services aimed at improving business processes.

• Third-party Information: In some cases, we may include content from partners or links to external sites. We are not responsible for the availability, accuracy, or privacy practices of these sites, and the use of third-party services will be governed by the specific terms and policies of each partner.

4. Use of the Site

• Eligibility: The site and its content are intended only for legal and physical persons over 18 years of age, or properly legally represented.

• Conduct: You agree not to use the site for illegal purposes or that violate these Terms. Any use that may damage, disable, overload, or impair the operation of the site will be considered a violation of these Terms.

• Accuracy of Information: The User commits to providing accurate and true information when requested. Falsifying information or omitting data may result in termination of access to the site.

5. Intellectual Property Rights

• Trademarks and Content: All content provided by fazer.ai on the site, including texts, logos, images, videos, graphics, and software, is protected by intellectual property laws. Any form of reproduction, distribution, modification, or use for commercial purposes is prohibited without prior written authorization.

• Third-party Rights: Any third-party trademarks or content displayed on the site belong to their respective owners and should not be used without express consent.

6. Purchases and Contracts

• Contracting Process: The acquisition of services from fazer.ai may be formalized through commercial proposals and specific contracts. The User must carefully review the presented conditions, including deadlines, values, and responsibilities.

• Payment: All payments must be made according to the instructions and deadlines stipulated in the commercial proposal or contract. Non-compliance may result in the suspension or cancellation of services.

• Refunds: Cancellation and refund policies vary according to the type of service and should be specified in the service proposal or contract.

7. Limitation of Liability

• Use of the Site: fazer.ai is not responsible for direct, indirect, incidental, or consequential damages resulting from the use or inability to use the site.

• Warranties: Although we strive to keep the site updated and error-free, we cannot guarantee that the content is always accurate, complete, or free from technical errors.

• Interruptions: fazer.ai does not guarantee that the site or any online services will operate uninterrupted or be free of errors or viruses.

8. Indemnification

The User agrees to indemnify, defend, and hold fazer.ai harmless from any and all claims, liabilities, damages, or expenses (including reasonable attorney's fees) arising from:

• Misuse of the site;

• Violation of these Terms;

• Violation of third-party rights, including intellectual property.

9. Privacy

Our handling of personal data follows the provisions of the Privacy Policy available on the website. We recommend reading its provisions carefully to understand how we collect, use, and protect User information.

10. Termination

We may terminate or suspend your access to the site at any time, without notice, if we believe the User has violated these Terms or if it is no longer viable to maintain access.

11. General Provisions

• Governing Law: These Terms will be governed and interpreted in accordance with the laws in force in Brazil, regardless of conflict of law rules.

• Dispute Resolution: Any disputes shall be submitted to the jurisdiction of the county where fazer.ai is headquartered, except as expressly provided in a specific contract.

• Entire Agreement: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

• Waiver: Failure to enforce any provision of these Terms shall not constitute a waiver of the right to enforce it later.

12. Contact

For clarifications, questions, or requests related to these Terms, please contact us at:

• Email: contact@fazer.ai

Thank you for choosing fazer.ai. Our commitment is to offer high-level solutions in automation and artificial intelligence, ensuring the best possible experience.